Question 1

What is a customs declaration, and do I need one?

Accepted Answer

Yes. If you're importing or exporting goods, a customs declaration is mandatory. It informs HMRC about your shipment, including its contents, value and origin.

Question 2

How long does customs clearance take in the UK?

Accepted Answer

Clearance times depend on the type of goods, document accuracy and whether inspections are required. Most declarations are processed quickly when all information is supplied correctly.

Question 3

What documents do I need for customs clearance?

Accepted Answer

Typically you will need a commercial invoice, packing list, EORI number, bill of lading or airway bill, and any required import or export licences.

Question 4

Can Customs Flow Declare handle everything for me?

Accepted Answer

Yes. We can submit your customs declarations, guide you through the process and communicate with HMRC on your behalf where required.

Question 5

Do I need to register anywhere before I ship goods?

Accepted Answer

If this is your first shipment, you may need an EORI number and other registrations depending on your goods and destination. We can guide you through the process.

Question 6

What types of goods can you help with?

Accepted Answer

We assist with a wide range of goods, including general cargo, machinery, electronics, food products and industrial shipments.

Question 7

Why is there a surcharge for Inventory-Linked Port declarations?

Accepted Answer

Inventory-linked ports require additional work such as Destin8 or CNS submissions, inventory matching and port release processing. This is why inventory-linked declarations are priced higher.

Question 8

How much does it cost to file a customs declaration?

Accepted Answer

Our standard customs declaration service starts from £55. Inventory-linked declarations require additional processing and are priced separately.

Question 9

Can I track the progress of my declaration?

Accepted Answer

Yes. We keep clients informed throughout the customs clearance process and provide updates whenever required.

Question 10

Do you handle road and sea shipments?

Accepted Answer

Yes. We support customs declarations for road freight, sea freight and containerised cargo entering or leaving the UK.

Question 11

What if my goods get stuck in customs?

Accepted Answer

We will investigate the issue, liaise with HMRC or the port where necessary and help resolve any customs-related problems.

Question 12

Do I need an EORI number?

Accepted Answer

Yes. An EORI number is generally required for importing or exporting commercial goods to and from the UK.

Question 13

Can I use Customs Flow Declare for one-time shipments?

Accepted Answer

Absolutely. We assist both one-off importers and exporters as well as regular businesses with ongoing customs requirements.

Question 14

What are Inventory-Linked Ports?

Accepted Answer

Inventory-linked ports use inventory management systems such as Destin8 and CNS. Customs declarations must be matched to the port inventory record before goods can be released.

Question 15

Do I need to do anything myself for Inventory-Linked Ports?

Accepted Answer

No. We handle the declaration, inventory matching and port release requirements. We simply require the relevant shipping documents from you.

Inventory Linked Ports UK

What Is An Inventory Linked Port?

Common Inventory Linked Ports

Inventory Linked vs GVMS Ports

Why Inventory Linked Declarations Cost More

Need an Inventory Linked Declaration?

Frequently Asked Questions