What Documents Do I Need for Customs Clearance in the UK?

Make your shipments breeze through the border with these pro-level tips.
What Documents Do I Need for Customs Clearance in the UK?

When you’re importing goods into the UK, proper documentation isn’t just helpful — it’s essential. Missing paperwork can mean delays, extra charges, or even seizure of your shipment. Whether you're new to importing or just need a refresher, here’s what you need to get your goods through customs smoothly.

Must-Have Documents for UK Imports

1. Commercial Invoice

  1. This is the key document customs officers look at. It outlines:
    • The seller and buyer
    • A description of the goods
    • The quantity and value
    • The currency used
    • Incoterms (like DDP, EXW, or FOB)
    Pro tip: Make sure the invoice matches your shipment exactly. Discrepancies can trigger delays.
Customs documentation checklist with pen and phone on a desk
Customs clearance isn’t about ticking boxes — it’s about having the right documents, in the right hands, at the right time. That’s where we come in.

2. Packing List

A packing list breaks down how your goods are packed. It includes:

  • Number of boxes or pallets
  • Dimensions and weight
  • Detailed content of each package

Customs officers use this to verify what's physically in the shipment compared to the invoice.

3. Bill of Lading / Air Waybill

This is the transport document from your carrier (sea, air, or road), proving the shipment has been handed over and is en route.

  • Bill of Lading – used for sea freight
  • Air Waybill (AWB) – used for air freight

It’s also often required to release the goods from the port or airport.

Hands signing a bill of lading or air waybill transport document

4. EORI Number

Every business importing or exporting goods to or from the UK needs an EORI (Economic Operators Registration and Identification) number. Without it, customs clearance isn't even possible.

Not sure how to get one? We’ve got a full article explaining it here: What is an EORI Number and How Do I Get One?

5. Import Licences (if applicable)

Some goods (like food, chemicals, medicine, or military items) require special import licences or certificates.

Check before you ship: If you're bringing in controlled items, having the proper licence is non-negotiable.

6. Customs Declarations

This is what we take care of for you — submitting the correct electronic declaration through HMRC's systems. It includes:

  • Tariff codes
  • Origin of goods
  • Customs value
  • Duties and VAT calculations

7. Proof of Origin (if using trade agreements)

If you're claiming preferential duty rates under trade agreements (like the UK-EU TCA), you'll need evidence of origin — usually a statement on the invoice.

Final Word

Getting your documents right from the start makes the difference between a smooth import and a logistical nightmare. If you’re not sure what applies to your shipment, we’re here to help.

Need help with your customs documents?

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