When you’re importing goods into the UK, proper documentation isn’t just helpful — it’s essential. Missing paperwork can mean delays, extra charges, or even seizure of your shipment. Whether you're new to importing or just need a refresher, here’s what you need to get your goods through customs smoothly.
Customs clearance isn’t about ticking boxes — it’s about having the right documents, in the right hands, at the right time. That’s where we come in.
A packing list breaks down how your goods are packed. It includes:
Customs officers use this to verify what's physically in the shipment compared to the invoice.
This is the transport document from your carrier (sea, air, or road), proving the shipment has been handed over and is en route.
It’s also often required to release the goods from the port or airport.
Every business importing or exporting goods to or from the UK needs an EORI (Economic Operators Registration and Identification) number. Without it, customs clearance isn't even possible.
Not sure how to get one? We’ve got a full article explaining it here: What is an EORI Number and How Do I Get One?
Some goods (like food, chemicals, medicine, or military items) require special import licences or certificates.
❗ Check before you ship: If you're bringing in controlled items, having the proper licence is non-negotiable.
This is what we take care of for you — submitting the correct electronic declaration through HMRC's systems. It includes:
If you're claiming preferential duty rates under trade agreements (like the UK-EU TCA), you'll need evidence of origin — usually a statement on the invoice.
Getting your documents right from the start makes the difference between a smooth import and a logistical nightmare. If you’re not sure what applies to your shipment, we’re here to help.